Answerly

Answerly

(4.7)
Paid
Web
Best for: Customer Interaction and Engagement
Answerly preview
214 upvotes
319 bookmarks
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Our Verdict

Answerly is a powerful AI chatbot solution that empowers businesses to enhance customer engagement through personalized and brand-consistent AI assistants. With its user-friendly interface and seamless integration capabilities, Answerly is an excellent choice for businesses looking to provide efficient and effective customer support.

About Answerly

Answerly is an AI chatbot solution designed to enhance customer engagement through interactive experiences. It empowers businesses to create personalized AI assistants, complete with unique characters and names that align with their brand identity. The platform ensures business information remains secure with its knowledge hub, enabling AI assistants to deliver relevant and accurate answers. When the chatbot encounters unanswered queries, it seamlessly directs them to human assistants, ensuring comprehensive support. Additionally, Answerly facilitates workplace collaboration, allowing teams to work together efficiently.

Review Summary

Performance Score
A+
AI Chatbot Quality
Professional and personalized assistance
Interface
Easy to use
AI Technology
Natural language processing, GPT-4
Purpose of Tool
Generate brand-centric and consistent AI assistants for all-time support
Compatibility
Web-based Interface, API integration
Pricing
Two paid plans are available
Rating
4.7/5
Accessibility 4.7
Compatibility 4.7
User Friendliness 4.6

Who Is This Tool Best For?

  • Large Enterprises: Answerly can be integrated into existing customer support systems to improve efficiency and customer satisfaction.
  • E-commerce Businesses: They can help customers find products, answer questions about shipping and returns, and provide product recommendations.
  • Service-Based Businesses: Answerly can provide information about services, schedule appointments, and answer FAQs.

Key Features

AI Assistant
Custom Name and Personality
Contact Forms
Train AI Assistants
WhatsApp Integration
Picture-based Answers
Intuitive Knowledge Hub
Store Historical Data
Relevant Links
Website & App Embedding
Docs & PDF Import
Widget Customization

Pricing Plans

FOR PROFESSIONALS

$19 per month
  • One seat
  • Unlimited AI training
  • Unlimited AI agents
  • One website
  • No branding

FOR AGENCIES

$69 a month
  • Whitelabel
  • Unlimited clients
  • Unlimited AI training
  • Unlimited AI agents
  • Branding

Pros & Cons

Pros

  • No-code AI chatbot generation.
  • Customizable widgets.
  • Brand-centric and personalized responses.
  • Responses include links and pictures.
  • Easy integration with business platforms.
  • Contact form.
  • Import PDF and document files.

Cons

  • No free plan or trial is available.

Frequently Asked Questions

Yes, the AI chatbots designed by Answerly are available 24/7. This means your customers will get all-time assistance.
The users can upload their company data on the knowledge hub. The chatbots will read the documents and customize the responses according to the company data.
Yes, you can integrate Answerly’s chatbot with WhatsApp if you need to provide customer assistance.

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