LISTEN411

LISTEN411

(4.4)
Freemium
Web
Best for: Customer Feedback Transcription Tool
LISTEN411 preview
296 upvotes
121 bookmarks
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Our Verdict

AIChief recognizes Listen411 as a leading AI-driven voice-to-text solution, adept at transforming voice data into actionable business intelligence. Its intuitive interface, multi-language capabilities, and seamless integration with tools like Slack and Notion make it an excellent choice for teams aiming to streamline voice feedback analysis.

About LISTEN411

Listen411 is an AI-powered voice feedback analysis platform that transforms audio recordings into actionable insights. It enables teams to efficiently capture, transcribe, summarize, and organize spoken feedback from various sources, including customer interactions, internal meetings, and stakeholder calls. By tagging action items, detecting sentiment, and formatting voice messages into readable, searchable content, Listen411 goes beyond simple speech-to-text functionality. This platform stands out with its user-friendly interface. Users can easily upload or connect their voice message source and promptly receive organized transcripts and summaries. Listen411 supports multiple languages, facilitates team collaboration, and allows seamless export to platforms like Notion, Slack, and Google Docs, making it an invaluable tool for businesses looking to maximize the value of their audio-based communications.

Review Summary

Performance Score
A
Content/Output
Accurate & Actionable
Interface
Sleek & Intuitive
AI Technology
NLP, Sentiment Analysis, Voice Recognition, Text Summarization
Purpose of Tool
Transcribe and summarize audio feedback for business use
Compatibility
Web-Based; Supports mobile browser access
Pricing
Free Plan + Paid Plans (starting from $10/month)
Rating
4.4/5
Accessibility 4.4
Compatibility 4.3
Features 4.4
User Friendliness 4.5

Who Is This Tool Best For?

  • Customer Support Teams: Instantly transcribe voicemails and extract key complaints or praise for faster resolution and trend tracking.
  • Product Managers: Gather voice feedback from users and stakeholders, summarize pain points, and fuel product development decisions.
  • Marketing & UX Researchers: Analyze audio surveys, interviews, and test sessions to gain deep qualitative insights at scale.
  • Remote Teams & Founders: Organize internal voice notes or async standups into searchable insights without manual transcription.

Key Features

AI Voice Transcription
Automatic Summarization
Sentiment Detection
Action Item Extraction
Multi-Language Support
Slack & Notion Integration
Export to Google Docs & CSV
Voice Upload via Email or Link
Team Collaboration

Pricing Plans

Free Plan

$0/month
  • 2 audio uploads per month
  • Basic transcription
  • Summary generation
  • Export to Notion and Slack
  • Supports English only

Starter Plan

$10/month
  • 20 uploads/month
  • Sentiment analysis
  • Multi-language support
  • Action item tagging
  • Priority export options

Pro Plan

$29/month
  • Unlimited uploads
  • Priority transcription speed
  • Shared team workspace
  • Enhanced integrations (Notion, Slack, Zapier)
  • Advanced data filters and sorting

Pros & Cons

Pros

  • Fast and accurate voice transcription tool
  • Great summaries with clear action points
  • Integrates with Notion, Slack, and Google Docs
  • Supports multiple languages for global use
  • Easy to use even for non-technical users

Cons

  • Free tier has very limited uploads
  • Lacks mobile app for native experience
  • Advanced filtering available only on Pro plan
  • No offline usage or downloadable software
  • May require cleanup for poor-quality audio

Frequently Asked Questions

Yes, multilingual support is available on paid plans, including Spanish, French, German, and more.
Accuracy is high for clear audio. It may vary with background noise, heavy accents, or low-quality recordings.
Absolutely. You can export to Notion, Google Docs, or share links directly with collaborators.

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