RIBBO AI

RIBBO AI

(4.5)
Freemium
Web
Best for: Chatbot Making
RIBBO AI preview
247 upvotes
35 bookmarks
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Our Verdict

Ribbo AI is a reliable AI chatbot maker that enables businesses to create customized AI chatbots for prompt customer support. It can handle a significant portion of customer support inquiries through data analysis, cutting costs and reducing customer wait times. With a user-friendly interface, it's a valuable tool for enhancing customer support operations.

About RIBBO AI

Ribbo AI is an advanced artificial intelligence chatbot maker designed to automate customer support processes, particularly for small and medium-sized businesses (SMBs). It enables businesses to create AI-powered chatbots that provide instant responses, enhancing customer engagement. By handling a significant portion of customer inquiries, Ribbo AI frees up human agents to address more complex issues, improving overall customer satisfaction and reducing operational costs. It uses data from your business’s documents, website content, and other information sources to create a chatbot that mirrors the brand voice and utilizes website content to provide seamless and efficient support.

Review Summary

Performance Score
A+
Average Response Time
Within seconds
Quality of Generated Content
Highly accurate. It doesn’t share any negative information about your business.
AI-based Technology
GPT-3.5 and GPT-4 models, NLU (Natural Language Understanding), Machine Learning
User-Interface
User-Friendly
Pricing
The free version is available. Four paid plans cost $20, $50, $100, and $500 a month.
Promo Codes
Not Applicable
Rating
4.5/5
Features 4.9
Pricing 4.1
User Interface 4.7
Output 4.2

Who Is This Tool Best For?

  • eCommerce Businesses: Ribbo AI can handle a high volume of customer inquiries related to orders, returns, and product information with seamless integration with shopping websites.
  • Software and Technology Companies: Ribbo AI can provide automated support for technical issues and troubleshooting. This means your human agents don’t have to work around the clock to provide technical support.
  • Customer Service-Oriented Businesses: It can improve customer satisfaction by offering 24/7 support and reducing wait times by providing instant answers.
  • Businesses with a Global Customer Base: This AI customer support agent can communicate effectively with customers in multiple languages.

Key Features

Handles 40-70% of Customer Support Inquiries
24/7 Automated Support
Easy Integration
Easy Handoff to Human Agents
Multilingual Support
Diverse Training Data

Pricing Plans

FREE PLAN

Free
  • 30 message credits
  • Supports 1 chatbot app
  • Accommodates 1,000,000 characters of your data
  • Allows 5 MB file upload size

SMALL PLAN

$20/MONTH
  • 2,000 message credits per month
  • Supports up to 2 chatbot apps
  • Handles 2,000,000 characters of your data
  • Increases file upload size to 10 MB
  • Offers automated daily chatbot retraining
  • Allows access for 1 team member

MEDIUM PLAN (MOST POPULAR)

$50/MONTH
  • 5,000 message credits per month
  • Supports up to 5 chatbot apps
  • Handles 4,000,000 characters of your data
  • Increases file upload size to 30 MB
  • Offers automated chatbot retraining every 6 hours
  • Allows access for 3 team members
  • Provides access to the most powerful GPT-4 and Claude AI models

LARGE PLAN

$100/MONTH
  • 10,000 message credits per month
  • Supports up to 15 chatbot apps
  • Handles 6,000,000 characters of your data
  • Increases file upload size to 70 MB
  • Offers automated hourly chatbot retraining
  • Allows access for 5 team members
  • Access to the most powerful GPT-4 and Claude AI models

ENTERPRISE PLAN

$500/MONTH
  • 40,000 message credits per month
  • Supports up to 50 chatbot apps
  • Handles 12,000,000 characters of your data
  • Increases file upload size to 100 MB
  • Offers automated hourly chatbot retraining
  • Allows access for 10 team members
  • Grants access to the most powerful GPT-4 and Claude AI models
  • Removes Powered by Ribbo.ai branding

Pros & Cons

Pros

  • Reduces workload for human operators
  • 24/7 availability through an AI chatbot
  • Customized to your brand
  • Seamless integration
  • Quick handoff to human agents
  • Multilingual support to cater to a global audience
  • Improves over time

Cons

  • May not be able to handle highly complex or nuanced inquiries
  • Relies on quality training data

Frequently Asked Questions

Yes, this AI bot is completely safe. That’s because it doesn’t share the training data for any other purposes. In addition, it only shared the positive answers while answering the customer queries.
It uses large language models. You can choose between the GPT-3.5 and GPT-4 models. These models are responses for creating a response. It also uses machine learning algorithms to create live chat widget.
You can cancel your subscription at any time. You can do this from your account settings.

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