ZIGPOLL

ZIGPOLL

(4.3)
Freemium
Web
Best for: E-Commerce Businesses
ZIGPOLL preview
300 upvotes
51 bookmarks
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Our Verdict

Zigpoll is a robust tool for gathering customer insights. Its user-friendly design and multilingual capabilities enhance engagement across diverse audiences. Businesses should consider the limitations of the free plan and potential costs for advanced features. Ultimately, Zigpoll is a valuable asset for those seeking to refine their customer feedback strategies.

About ZIGPOLL

Zigpoll is a comprehensive survey and feedback platform designed to empower businesses with valuable customer insights. By offering a range of features, companies can create multilingual surveys with flexible question formats, capturing feedback at critical points in the customer journey. This includes post-purchase surveys and abandoned cart scenarios, which allows businesses to refine their product offerings and marketing strategies based on real customer preferences. With Zigpoll, businesses can gain a deeper understanding of customer preferences, enhance customer experience, and make data-driven decisions. The platform's user-friendly interface and integration capabilities with e-commerce platforms like Shopify, BigCommerce, and WordPress make it a valuable asset for businesses seeking to optimize their customer feedback strategies.

Review Summary

Performance Score
A
Content/Output Quality
High
Interface
User-Friendly
AI Technology
Advanced
Purpose of Tool
Customer Feedback Collection
Compatibility
Shopify, BigCommerce, WordPress
Pricing
Free Plan; Paid Plans Available
Rating
4.3/5
Survey Flexibility 4.5
User Interface 4
Analytics Quality 4.3
Integration Options 4.3

Who Is This Tool Best For?

  • E-commerce Businesses: Seeking to gather post-purchase feedback to enhance customer experience.
  • Media Outlets: Aiming to engage readers with interactive polls and surveys.
  • SaaS Providers: Looking to collect user feedback for product development and improvement.
  • Educational Institutions: Needing to understand student preferences and satisfaction levels.

Key Features

Multilingual Surveys
Flexible Question Formats
Post-Purchase Surveys
Abandoned Cart Surveys
Real-Time Analytics
Customizable Workflows
Integration with E-commerce Platforms
User-Friendly Interface

Pricing Plans

Free Plan

Free
  • Includes 100 responses per month, suitable for small-scale surveys and testing purposes.

Pro Plan

$19/month
  • Offers 500 responses per month
  • Advanced analytics
  • Priority support
  • Ideal for growing businesses.

Business Plan

$49/month
  • Provides 1,500 responses per month
  • All Pro Plan features
  • Custom branding
  • Dedicated account management
  • Perfect for larger enterprises.

Pros & Cons

Pros

  • Easy integration with platforms like Shopify, BigCommerce, and WordPress.
  • User-friendly interface with customizable survey designs.
  • Real-time analytics for immediate insights into customer feedback.
  • Ability to create multilingual surveys, catering to a global audience.
  • Offers a free plan with 100 responses per month, allowing users to test the platform.

Cons

  • Some users have reported occasional loading issues, though these are generally minor.
  • Advanced reporting features may require a higher-tier plan, which could be a consideration for budget-conscious users.
  • The free plan's response limit may be restrictive for businesses needing higher volumes of feedback.
  • Some users have expressed a desire for more advanced reporting capabilities, such as cross-campaign comparisons and visual summaries.
  • Integration with certain platforms may require additional setup or technical knowledge.

Frequently Asked Questions

Zigpoll is a survey and feedback platform designed to help businesses collect insights from customers through multilingual surveys and various question formats.
Yes, Zigpoll offers a free plan that allows for 100 responses per month, making it suitable for small businesses or those testing the platform.
Key features of Zigpoll include multilingual surveys, flexible question formats, real-time analytics, and integration with e-commerce platforms like Shopify and WordPress.
E-commerce businesses, media outlets, SaaS providers, and educational institutions can all benefit from using Zigpoll to gather valuable feedback.
Zigpoll offers a free plan, a Pro Plan for $19/month with 500 responses, and a Business Plan for $49/month with 1,500 responses and additional features.

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